Questions about TEAC³H? Start here.

About The Training

What is TEAC³H?

TEAC³H is a professional learning platform for Educational Assistants supporting elementary-aged children. It combines practical online training with reflection, supervisor feedback, progress tracking, and implementation support.

Who is the training for?

The courses are designed primarily for Educational Assistants. Supervisors, principals, district leaders, and administrators use connected tools to support learners, review progress, and understand participation across their teams.

How does an organization get started?

Use the contact form to tell us about your organization, team size, and training goals. We will follow up about packages, service levels, implementation, and account setup.

Accounts And Access

How do I receive an LMS account?

Accounts are created or invited by an authorized training administrator. You will receive an email with instructions to set up your password and access the LMS.

What should I do if I forget my password?

Select “Forgot your password?” on the LMS sign-in page and enter the email connected to your account. Follow the recovery link in the email to choose a new password.

Why can’t I see the same pages as another user?

LMS access is role-based. Educational Assistants, supervisors, district administrators, administrators, and super administrators each see tools appropriate to their responsibilities and assigned organization scope.

Learning Experience

What do learners complete?

Assigned courses may include instructional content, videos, downloadable resources, knowledge checks, goals, reflections, and other practice activities. Progress is saved to the learner’s LMS account.

Can I leave and return to a course later?

Yes. Completed lessons and saved activity remain connected to your account, so you can sign back in and continue your assigned training.

Can a supervisor respond to my work?

Yes. When a goal or reflection uses supervisor feedback, an assigned supervisor can review it and add a note. Learners receive an LMS notification when feedback is available.

Supervisors And Reporting

What can supervisors see?

Supervisors can view the Educational Assistants assigned to them, monitor training progress, review submitted goals and reflections, provide feedback, and access reports available to their role.

What information is available in reporting dashboards?

Depending on role and scope, dashboards may summarize lesson completion, learner momentum, recent activity, tracked learning time, feedback coverage, growth submissions, certificates, and organization-level participation.

Can reports be downloaded?

Authorized supervisor and administrative reporting pages support downloadable report formats for sharing and further review. Available records remain limited by the viewer’s assigned role and organization scope.

Certificates And Records

When is a certificate available?

A certificate becomes available after the learner completes the required lessons for a course. Learners can open and print eligible certificates from the LMS.

Does the LMS track training time?

The LMS records approximate active learning time to support participation reporting. It is intended as a practical training measure rather than payroll, attendance, or employee timekeeping data.

Privacy And Support

How is LMS information protected?

The platform uses authenticated access, role-based permissions, server-side authorization, HTTPS, security headers, protected database connections, and other safeguards. Read more on the Privacy & Security page.

What information should I avoid entering?

Do not enter unnecessary sensitive student, health, payroll, personnel, or behavior incident details into goals, reflections, supervisor notes, or contact forms.

How do I ask for help?

Signed-in users can select the help icon in the LMS header to send a request with useful page and browser context. For general questions or access issues, use the public contact form or contact your organization’s training administrator.